Counseling (online) offers individuals the opportunity to talk about specific problems or areas of life they may be finding difficult, in a non-judgmental, non-threatening environment. These problems could be longstanding ones such as an addiction or the inability to make or sustain intimate relationships. They could be the result of a current crisis such as bereavement, or work problems. Whatever the cause, talking – and perhaps more importantly being heard – will enable the individual to make changes to their life and/or attitudes and live in a more fulfilling and productive way.